What is Power in Organizational Behavior?
Power in organizational behavior (OB) refers to the capacity of an individual, team, or group to influence the actions, decisions, or attitudes of others within an organization.
Rooted in the classic definition by social psychologists French and Raven, it’s the ability of “A” to get “B” to act in alignment with “A’s” goals, even if “B” initially resists.
Unlike authority (which is tied to formal roles), power can derive from both positional control (e.g., a manager’s title) and personal attributes (e.g., expertise or charisma).
It is a fundamental concept that shapes how relationships, interactions, and decisions unfold within any organizational structure. Power is not only about control but also about the ability to persuade, motivate, and guide others toward desired outcomes.
In an organizational setting, power plays a crucial role in directing resources, setting priorities, and ensuring that tasks are accomplished. It is often linked to factors such as expertise, access to information, position in the hierarchy, and personal relationships.
The dynamics of power influence the overall functioning and effectiveness of the organization, as it affects how decisions are made, how conflicts are resolved, and how individuals collaborate to achieve goals.
Why is Power Important in Organizations?
Power is the lifeblood of organizational dynamics, shaping everything from daily operations to long-term strategy. Here’s why it matters:
- Decision-Making: Power determines who gets to decide. Leaders with legitimate or expert power can streamline decisions, resolve gridlocks, and align teams with organizational goals. For example, a project manager uses legitimate power to prioritize tasks during a crisis.
- Conflict Resolution: Power imbalances often dictate how conflicts are resolved. A leader with referent power can mediate disputes by fostering trust, while coercive power might suppress dissent (often at the cost of morale).
- Influence & Motivation: Power enables leaders to inspire action. Reward power motivates employees through incentives, while expert power builds credibility. For instance, a tech lead’s expert power convinces a team to adopt a new tool.
- Organizational Change: Power drives transformation. Leaders who wield power ethically can champion innovation, while misuse of power (e.g., office politics) can breed resistance.
However, power’s impact isn’t inherently positive. When abused, it fosters toxicity, stifles creativity, and fuels turnover. Ethical leaders balance power with empathy and transparency, ensuring it’s used to empower—not control.
Types of Power in Organizational Behavior
Based on French and Raven’s foundational theory, power in organizations falls into two categories: formal power (derived from position) and personal power (rooted in individual traits).
Formal Power
Formal power stems from an individual’s role or hierarchy within an organization:
- Coercive Power: Influence through fear of punishment. Example: A manager threatening to fire an employee for repeated tardiness.
- Reward Power: Control over desirable rewards. Example: A supervisor offering bonuses to teams that meet quarterly targets.
- Legitimate Power: Authority tied to a formal title. Example: A CEO making strategic decisions for the company.
Personal Power
Personal power arises from individual qualities, making it more sustainable and respected:
- Expert Power: Influence from specialized knowledge or skills. Example: A senior engineer guiding a team through a complex software update.
- Referent (Charismatic) Power: Admiration earned through likability or integrity. Example: A team leader inspires loyalty by advocating for work-life balance.
Formal vs. Personal Power
While formal power is tied to positional authority, personal power thrives on trust and respect.
For instance, a project manager (legitimate power) might enforce deadlines, but a colleague with expert power could sway team decisions through technical know-how. Balancing both types fosters ethical leadership and long-term influence.
Sources of Power in Organizational Behavior
Power in organizations can stem from various sources, broadly categorized into Formal Power and Personal Power, each playing a distinct role in influencing behavior and decision-making.
Formal Power Sources
Formal power arises from an individual’s position within the organizational hierarchy. This includes roles with clearly defined authority, such as managers, directors, and CEOs.
Their power comes from their ability to control resources, make decisions, and enforce policies. For example, a department head has the power to allocate budgets and make decisions regarding staffing, which grants them formal power over their subordinates.
Personal Power Sources
Personal power, on the other hand, is independent of one’s position and is often derived from personal attributes. This includes:
- Expert Power: Power that comes from possessing unique knowledge or expertise, like a highly skilled IT specialist.
- Referent Power: Power based on personal qualities, such as charisma or respect, that inspire others to follow. A charismatic leader can wield significant influence over their team.
Factors That Influence Power
Several factors influence the strength and extent of power in organizations:
- Importance: Power is greater when individuals control critical resources or decisions.
- Scarcity: The more scarce a resource or expertise, the more power the person controlling it holds.
- Non-Substitutability: When a role or resource cannot be easily replaced by someone else, the power of the individual controlling it increases.
Read More: Power Vs. Authority
Power and Dependence
Power and dependence are closely interlinked in organizational behavior.
Dependency occurs when one individual or group relies on another for resources, support, or information. In this dynamic, the person or group with the resources becomes more powerful.
For instance, if employee B depends on manager A for career advancement opportunities, A holds power over B.
Several factors influence dependency:
- Scarcity: If a resource or expertise is rare, the dependent party has fewer alternatives and becomes more reliant on the resource provider.
- Importance: The more crucial the resource or support is to the dependent party, the greater the power of the person or group providing it.
- Non-Substitutability: When the resource cannot be easily replaced or substituted by someone else, dependence intensifies, and so does the power.
Power Tactics in Organizations
Power tactics are strategies used by individuals or groups to influence others and achieve desired outcomes in an organization. Different tactics are employed based on the situation and the desired results.
Here are some common power tactics:
Legitimate Power
This involves using one’s position or authority in the organization to influence others. For example, a manager may ask an employee to complete a task because it’s part of their job responsibilities.
Read More: Attitude in OB
Rational Persuasion
Using logical arguments and factual evidence to convince others. For instance, a team leader might present data to justify a new process improvement.
Inspirational Appeals
This tactic involves appealing to others’ values, emotions, or ideals. A leader may inspire their team by invoking shared goals or passions, such as a vision for growth.
Coalition Building
Forming alliances with others to increase influence, such as a group of managers advocating for a new organizational policy.
Pressure
Using demands, threats, or persistent reminders to force compliance, is often seen when deadlines are approaching.
Read More: Intrinsic Vs. Extrinsic Motivation
Effects of Power on Organizational Culture
Power dynamics play a significant role in shaping organizational culture, impacting both the environment and employees’ experiences.
Positive Effects of Power
When used effectively, power can have positive effects on organizational culture. Leaders with power can motivate employees by providing direction, recognition, and rewards.
This can create an atmosphere of trust, collaboration, and innovation. For instance, a leader who uses their power to empower others can facilitate change and drive the organization toward success.
Negative Effects of Power
However, unchecked or abusive use of power can have detrimental effects. It can lead to increased stress, anxiety, and burnout among employees, as they may feel controlled or manipulated.
This can result in higher turnover rates, reduced job satisfaction, and a toxic work environment. Power struggles may also create divisions within teams, stifling creativity and collaboration.
Read More: Pros & Cons of Visionary Leaders
Managing Power in Organizations
Effective management of power is essential to maintain a positive and productive organizational environment.
Defensive Behavior Against Power
Employees often use defensive behaviors to protect themselves from negative power dynamics.
These can include distancing themselves from power struggles, asserting boundaries, or leveraging their own sources of power to balance influence.
For instance, resisting manipulation or undermining tactics helps employees safeguard their interests.
Ways to Control Power in Organizations
To prevent misuse of power, organizations can implement strategies that foster fairness and transparency. Peer pressure can help reinforce positive behaviors by encouraging accountability.
Removing political norms ensures that power is not abused for personal gain but is used to support organizational goals. Managing resources wisely, ensuring access is equitable, and implementing clear rules or policies further help maintain control over power.
When employees understand the boundaries and expectations, they are more likely to behave in ways that align with the organization’s mission.
Read Next: LMX Theory of Leadership
FAQs on Power
What is power in organizational behavior?
Power in organizational behavior refers to the ability of an individual or group to influence others’ actions, decisions, or behaviors within the organization. It allows leaders and employees to affect outcomes, shape strategies, and drive change.
How does power affect decision-making in organizations?
Power influences decision-making by allowing individuals or groups to guide or control the decision-making process. Those with power often set priorities, determine resource allocation, and influence outcomes in their favor.
How does power differ from leadership?
Power is the capacity to influence others, while leadership is the ability to inspire action toward shared goals. Power can exist without leadership (e.g., coercive power), but effective leaders often blend personal power (expert, referent) with empathy.
Can power be unethical?
Yes. Misuse of power (e.g., coercive threats, favoritism) breeds toxicity, reduces morale and fuels turnover. Ethical power balances influence with transparency, fairness, and empowerment.
What is the difference between formal and personal power?
Formal power comes from a role (e.g., a CEO’s authority).
Personal power arises from individual traits (e.g., a mentor’s expertise). While formal power is positional, personal power is earned through trust and respect.

Sujan Chaudhary is an MBA graduate. He loves to share his business knowledge with the rest of the world. While not writing, he will be found reading and exploring the world.